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Get in Touch

Get in Touch

Choose the contact method that works best for you.

Call Us

(818) 394-9123

Speak directly with a member of our team.

Call Now

Email Us

info@appaetechpoolsupply.com

Send us a product, order, or general question.

Send an Email

Visit Us

8133 Clybourn Ave
Sun Valley, CA 91352

Visit our store and local pickup location.

Get Directions

Send a Message

Use Our Contact Form

Share the details of your request and we’ll get back to you.

Open Contact Form

What Can We Help You With?

Select a topic and we’ll take you directly to the contact form.

Product Recommendations

Get help choosing the right pool equipment for your application.

Find the Right Product

Replacement Parts

Let us help identify a compatible replacement part for your equipment.

Identify a Part

Order Status

Ask about order processing, shipping, tracking, or delivery.

Check an Order

Returns & Warranty

Ask about return eligibility, instructions, or warranty coverage.

Request Assistance

Wholesale Accounts

Contact us about dealer, reseller, commercial, or volume purchasing opportunities.

Contact Wholesale

General Questions

Send us a message about anything not covered by the other options.

Send a Question

Contact Our Team

Send Us a Message

Include your order number, product model, SKU, or part number whenever possible so we can help you faster.

Please do not include credit card or sensitive payment information.

Why Contact AppaeTech?

Our team is committed to providing fast, knowledgeable support before and after your purchase.

Fast Responses

Most inquiries are answered within one business day during normal business hours.

Knowledgeable Support

Whether you're replacing a part or selecting new equipment, we're here to help you make the right choice.

Real People

Every message is reviewed by our team—not automated bots—so you receive personalized assistance.

Order Assistance

Have your order number ready and we'll help with tracking, returns, warranty questions, and product availability.

Common Questions

Frequently Asked Questions

Find quick answers before sending us a message.

How quickly will I receive a response?
Most messages are answered within one business day during normal business hours.
Can you help me identify the correct replacement part?
Yes. Include the equipment model number, current part number, and clear photos whenever possible so our team can help identify a compatible replacement.
Can you help me choose the right pool equipment?
Yes. Tell us your pool size, plumbing size, existing equipment, and what you are trying to replace or improve. We can recommend suitable options from our catalog.
How do I check the status of my order?
Use the contact form and select Order Status. Include your order number and the email address used when placing the order.
How do I start a return?
Contact us before sending an item back. Include your order number, the item being returned, and the reason for the return so we can provide the correct instructions.
Can you help with a warranty question?
Yes. Select Returns & Warranty in the contact form and include the product model, serial number, purchase date, order number, and a description of the issue.
Do you offer local pickup?
Local pickup is available for eligible items at our Sun Valley, California location. Contact us before visiting to confirm availability and pickup readiness.
Do you offer wholesale or reseller accounts?
Yes. Select Wholesale Accounts in the contact form and include your company name, website, business type, and the products you are interested in purchasing.

Local Store & Pickup

Visit AppaeTech Pool Supply

Stop by our Sun Valley location for local pickup and in-store assistance.

Store Location

8133 Clybourn Ave
Sun Valley, CA 91352

Contact us before visiting for local pickup so we can confirm your order is ready.

View Map

Business Hours

Monday8:00 AM – 5:00 PM
Tuesday8:00 AM – 5:00 PM
Wednesday8:00 AM – 5:00 PM
Thursday8:00 AM – 5:00 PM
Friday8:00 AM – 5:00 PM
SaturdayClosed
SundayClosed

Holiday hours may vary.

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Find Our Store

AppaeTech Pool Supply

8133 Clybourn Ave, Sun Valley, CA 91352

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Need a Hand?

Let Us Help You Find the Right Product

Whether you need help identifying a replacement part, choosing new equipment, or checking an order, our team is ready to assist.

Send Us a Message Call (818) 394-9123